HOA Bot closes the community engagement loop. Residents ask questions and get instant answers from your governing docs. Issues become tracked tickets, routed to the right vendor, monitored for execution. The board sees it all in a monthly report — without compiling a thing.
52%
of community managers' time spent fielding inbound resident requests (TownSq 2026)
0
system that turns resident submissions into tracked work items, routes them, and reports back
2 years
average board member tenure — they burn out because they ARE the routing layer
Resident submits something. It goes to an email inbox. Someone reads it, figures out what kind of issue it is, manually creates a task, calls a vendor, follows up, updates a spreadsheet, and replies. Multiply by hundreds per month. The intake → work item → execution → status loop runs on email, memory, and spreadsheets. HOA Bot closes the loop.
Intake → work item → routing → execution → status → reporting. One AI agent per community. The loop closes itself.
Every resident submission — question, complaint, maintenance issue — gets categorized and routed automatically. Doc questions get instant answers. Issues become tracked tickets. Nothing sits in an inbox.
Every issue becomes a tracked work item with category, priority, assigned owner, and timeline. Residents check status anytime. Overdue items get escalated. Zero lost requests.
Maintenance tickets route to the right vendor based on pre-configured rules. The system monitors execution timelines, sends reminders, and escalates when vendors are late.
Auto-generated from system data: ticket volume by type, resolution rates, open items, resident engagement. Board reviews in 30 minutes instead of compiling for 8 hours.
AI drafts monthly newsletters from board-approved content, community updates, and ticket highlights. Board approves and sends. No more skipped months.
Board members, property managers, and residents see only what they're authorized to see. Financial docs restricted to board. Contracts restricted to managers.
CC&Rs, bylaws, rules, vendor contracts. Set up routing rules: plumbing → Dave, landscaping → Maria, violations → board committee.
Questions get instant doc answers. Issues become tracked tickets — categorized, prioritized, and routed automatically. Residents get a ticket number.
Vendors get notified. The system monitors timelines, sends reminders, escalates overdue items. Residents check status anytime.
Monthly reports auto-generated: ticket volume by type, resolution rates, vendor performance, community engagement trends. Newsletter drafted and ready.
HOA Bot works for self-managed communities and professional management firms alike.
Volunteer boards that need professional-grade communication without hiring a management company.
CAM firms managing 5–100+ associations that need to scale without scaling headcount.
Presidents and treasurers who want transparency and less personal burden. Monthly reports write themselves.
HOA Bot is open source — inspect the code, self-host, contribute. We're building a managed service for communities that want setup and ongoing support handled for them. Pricing TBD.
Open source and ready to deploy. Every resident submission becomes a tracked work item — automatically routed, monitored, and reported. Want us to set it up for your community? Get in touch.